How We Partner
About XE Hospitality
At XE Hospitality management, hospitality is more than just a business segment. It's a way of life. Our associates embody the spirit of service that has defined this industry since its initial founding - with a hands-on approach to the countless touch points that affect hotel performance. We are "Built by operators, for Operators to Thrive and Investors to Prosper" - dedicated associates who know the hospitality industry inside and out, achieved through a lifetime of experience at every strata of service. Experience the company's key differentials, which have accounted for its ascension as a star performer in hospitality.
Benefit from the diverse strengths of XE’s business model, including:
  •  Hands-on experience in selling and operating hotels
  •  Previous experience and relationships with established vendors in the industry
  •  Excellent communication with owners
  •  Availability to clients
  •  Superior property performance
  •  Documented success in deep-turn properties
XE Hospitality Company Values
At XE Hospitality, strong core values - based in customer service and associate satisfaction - continue to serve as the foundation of our success. Witness the dramatic results attained through this principled approach, which drives all aspects of daily operation. we know what our guests want and offer the products and services they desire. And we deliver tremendous value to our guests.
Among the guiding principles at XE are the following basic truths:
  •  Direct experience drives success
  •  Satisfied associates produce satisfied guests
  •  Every hotel property is entitled to senior-level management attention
  •  Outstanding communication is essential to performance
  •  Executive staff are operators at heart
  •  A hands-on approach is critical to consistent results
XE Hospitality Company Beliefs
People - Our success depends upon our people. We will hire the right people, train them properly, and utilize all resources available to ensure we monitor their success and growth. We will encourage our people, provide them with the tools and resources to be successful, and always communicate strengths and shortcomings. Training cannot be sacrificed and must always be on the minds of our leaders.
Processes - We will ensure that we are constantly doing things as efficiently and effectively as possible. Checklists are a key to ensuring team members know what the process is. All of the valuable reports we provide should assist our leaders in knowing when a process may need to be changed or enhanced to ensure the best possible experience for our guests.
Inspect the Expectation - We will ensure we are walking our properties, inspecting our properties, and holding folks accountable. Through the audit process we must ensure our team members know where improvements are to be made and provide the proper training to accomplish those tasks.
Communication - We will communicate in an open and honest environment, we will communicate frequently at all levels. It is imperative that after the communication takes place we follow up to ensure that everything was understood and change the communication process if there are misunderstandings.
Consistency and Balance - By implementing the first four Objectives we anticipate that the fifth objective, our ultimate goal, will be achieved. By creating consistency there will be fewer surprises allowing our leaders to focus on all the facets of our business. By achieving professional balance we want our team members to enjoy personal balance.
xe beliefs